Phoenix Financial Group (PFGTAX) assists taxpayers resolve their past due taxes. In the course of business our tax attorneys and enrolled agents have to call IRS ACS (800) 829-3903. Hold times have gotten significantly longer over the past year. That is why Phoenix Financial Group complaints about the hold times. A taxpayer can have to wait 45 minutes to an hour and a half to speak with a representative with the IRS.
If you decide to call the IRS' Automated Collection Service, make sure you have your most recent notice from the IRS. If you have a Final Notice of Intent to Levy Letter, you may want to consider getting professional help. If you received one of these letters, the IRS is about to proceed with enforcement action such as a wage garnishment or bank levy.
The IRS will want to make sure that you are in compliance. So make sure you have filed all of your tax returns before calling them or you'll have to call back and wait on hold for another 45 minutes to an hour. Be prepared to provide some financial information. If you misstate your income or expenses, you could end up with an Installment Agreement amount that is too much. If you need professional help, call Phoenix Financial Group at (888) 572-2179. they have tax attorneys who can help you with your situation and get you the best resolution possible.
Hopefully the IRS will reduce their hold times in response to Phoenix Financial Group's complaints. .
